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Clinical Disclaimer

Last updated: 18 August 2026

This page explains, plainly, what Seen is and is not — so you can make informed decisions about using the service.


Seen is not an emergency or crisis service

If you or someone you care for is in danger or crisis, do not wait for an appointment or a reply from us. Call 000 in an emergency, or Lifeline on 13 11 14. Your local hospital emergency department and state mental-health triage services are available 24 hours.

Who provides care

Clinical care at Seen is provided by AHPRA-registered Australian health practitioners — registered psychologists and psychiatrists, working in shared care with your own GP. Every clinical decision — including whether an assessment supports a diagnosis, and whether any treatment is appropriate — is made by clinicians, never by this website, a questionnaire, or an administrative process.

No outcome is guaranteed

Booking, enquiring, joining the membership or paying for the service does not guarantee an ADHD diagnosis. An assessment is a careful process of gathering and reviewing information, and not everyone assessed will meet the criteria for ADHD. An honest "no", clearly explained, is a valid outcome of a good assessment.

Treatment — including medication — is never guaranteed. Where ADHD is identified, treatment options are a clinical decision made by the treating practitioner with you, where clinically appropriate. Prescribing of ADHD medicines is regulated in Australia and is usually managed in shared care with your GP.

General information is not medical advice

Content on this website — including guides and educational pages — is general information only. It is not medical advice, it is not a diagnosis, and it is not a substitute for consultation with a qualified health practitioner who knows your circumstances.

Telehealth has limits

Telehealth suits ADHD assessment and ongoing care well for most people, but not every situation. Where your clinician considers that your needs are better served by in-person care, a different service, or a higher level of psychiatric support, they will say so and help point you to it.