Online ADHD assessment, diagnosis and treatment — explained
Honest answers to the questions people ask most before they book. Seen ADHD is a telehealth service: a real Australian team of psychologists, psychiatrists and GPs who assess, diagnose and treat ADHD entirely by video, from home, anywhere in Australia. No waiting rooms. If something here isn’t clear, get in touch and we’ll talk it through with you.
The team
Both, working as a team. A registered psychologist usually leads the in-depth ADHD assessment — the detailed history, the questionnaires, the careful look at how things actually affect your life. A psychiatrist (a medical doctor) confirms the diagnosis and looks after treatment, including medication where it’s clinically appropriate. And your GP is part of the picture too, helping with referrals and ongoing shared care. So it’s not one person making a snap call — it’s an Australian multidisciplinary team, all by telehealth. [Clinical content to be reviewed by a qualified clinician before publishing.]
Assessment & diagnosis
A registered psychologist can carry out a thorough, structured ADHD assessment against recognised criteria and set out clear findings — that’s a big part of what they do at Seen ADHD. In our model, the psychologist leads that in-depth assessment and a psychiatrist (a medical doctor) confirms the diagnosis and looks after treatment, so the two work hand in hand. A diagnosis is never guaranteed in advance: not everyone who is assessed has ADHD, and an honest “no” is a valid, useful outcome.
Yes. A psychiatrist is a medical doctor with specialist training in mental health, and diagnosing ADHD is squarely part of their work. In our team, the psychologist usually leads the detailed assessment and the psychiatrist confirms the diagnosis and looks after treatment, including medication where it’s clinically appropriate. It all happens by telehealth, following recognised diagnostic criteria. A diagnosis is never promised up front — the outcome depends on what the assessment finds.
That’s a real and valid outcome. Not everyone who is assessed has ADHD, and a careful assessment is honest about that. If ADHD isn’t the right explanation, your psychologist and psychiatrist will tell you what the assessment found and what it points to instead — because sometimes the things you’re experiencing fit something else worth exploring. You’ll leave with clarity and a sensible next step, including onward referral or support where that’s appropriate, rather than a label for its own sake.
Telehealth
Yes. Your assessment, your diagnosis, your treatment plan and your ongoing reviews all happen by secure video — no waiting rooms, no driving across town, no taking a whole day off. You see your psychologist and psychiatrist from wherever you’re comfortable: home, the office on a break, wherever feels right. Telehealth is a well-established way to deliver psychology and psychiatric care in Australia, and it means you can be seen no matter where you live. If anything about your situation ever needs a different approach, your clinician will tell you honestly.
For ADHD assessment, diagnosis and ongoing care, telehealth works well — and a lot of people find it easier to talk openly from their own space. The conversation, the history-taking, the questionnaires and the follow-up reviews all translate well to video. You’re seeing the same kind of qualified Australian psychologists and psychiatrists you would in a clinic, just without the commute or the waiting room. If your clinician ever feels something would be better handled another way, they’ll say so. The goal is proper, careful, team-based care — delivered conveniently.
Access & availability
All of them. Because Seen ADHD is telehealth-first, you can be seen from anywhere in Australia — city, suburbs, or a long way from the nearest clinic. You don’t need to travel and you’re not limited to one state. When you book, you’ll let us know where you are so we can match you with the right Australian psychologist and psychiatrist and explain anything specific to your situation.
We offer telehealth ADHD pathways for adults, and pathways for children and teenagers too, shaped to suit the person being assessed. When you book, you’ll tell us who the assessment is for and their age, so we can match you to the right psychologist and psychiatrist and the right pathway. Assessments for children usually involve a parent or carer and may draw on information from school, with your consent. [Pathway details to be confirmed before publishing.]
Getting started
To see a psychiatrist with a Medicare rebate, you usually need a referral from your GP — so it’s often worth having one. If you don’t have a referral yet, don’t worry: get in touch and we’ll guide you through how to get one and what to ask your GP for. A referral also helps because your GP knows your broader health picture and becomes part of your shared care afterwards. We’ll always tell you honestly when a referral is worth having.
Treatment & ongoing care
Yes — Seen ADHD is about assessment, diagnosis, treatment and ongoing care, not a one-off opinion. If you’re diagnosed with ADHD, your psychiatrist works with you on a treatment plan suited to your situation. That can include practical strategies and support, and treatment which your psychiatrist may discuss with you where clinically appropriate. Any decision about treatment is a clinical one, made by your doctor after a proper assessment — never promised in advance, and never the reason to book.
ADHD care in Australia works best as a small team. Your psychologist leads the assessment, your psychiatrist confirms the diagnosis and treatment plan, and in many cases your GP helps with ongoing care close to home — that’s shared care. How it’s set up depends on your circumstances and the relevant rules, and your psychiatrist and GP sort out who does what. With your consent, we keep your GP in the loop so everyone’s working from the same picture. We don’t hand out ongoing scripts on demand — care is coordinated properly between your psychiatrist and your GP.
If you’re diagnosed with ADHD, you don’t just get a label and a goodbye. Your psychiatrist talks you through what it means for you and works with you on a treatment plan. That might include strategies, support, and treatment your psychiatrist may discuss where it’s clinically appropriate — plus ongoing telehealth reviews to see how things are going and adjust as needed. Where it makes sense, your GP is part of that ongoing care in a shared-care arrangement. The point is real, continuing care from a team, not a single appointment.
Any treatment, which may include medication, is a clinical decision made by your psychiatrist after a proper assessment, and only where it’s appropriate for you — it’s never promised and never the reason to book. ADHD-medicine prescribing is regulated in Australia and is often managed in shared care with your GP over time. We won’t name specific medications or imply fast, easy or guaranteed scripts. What we can promise is a careful, team-based process where any treatment is discussed honestly with you by your psychiatrist where clinically appropriate.
Cost & rebates
It can be, depending on your circumstances. To get a Medicare rebate for seeing a psychiatrist, you generally need a current GP referral, and rebates apply to some services and not others. Because the rules are situational, we can’t promise a particular rebate amount. Rebates may be available depending on your circumstances — the best way to know what applies to you is to confirm with your GP, and we’ll guide you on the referral side. [Medicare wording to be reviewed by a qualified adviser before publishing.]
Pricing depends on the pathway you need — you can see the current options and what each includes on our pricing page. We aim to be clear and upfront about cost before you commit, with no surprise fees. Where you have an eligible GP referral, a Medicare rebate may reduce your out-of-pocket cost; rebates depend on your circumstances, so confirm what applies to you with your GP. [Final pricing to be confirmed before publishing.]
After your assessment
Yes. Your assessment includes a clear written summary of what was assessed, the findings, and your treatment plan or next steps. It’s written in plain language so you and your GP can actually use it. With your consent, it’s designed to be shared with your GP to support your ongoing and shared care. The exact format depends on the pathway you choose — you can see what each one includes on the pricing page.
In many cases, yes. The written summary can help support reasonable adjustments at school, university or work — for example, in conversations about study or workplace supports. Different institutions set their own documentation requirements, so it’s worth checking exactly what yours needs. If you tell us the summary is for this purpose, we’ll keep that in mind, though we can’t guarantee a particular institution will accept any single document.
How it works
It starts with you booking online and, where needed, sorting a GP referral — we’ll guide you. Then you have a telehealth assessment by secure video: a registered psychologist usually leads a detailed conversation about your history and how things affect your daily life, along with questionnaires. A psychiatrist considers other things that can look like ADHD, confirms a diagnosis where the criteria are met, and — if ADHD is diagnosed — works with you on a treatment plan and ongoing reviews. You finish with a clear written summary, and your GP can be part of the shared care that follows.
Your situation
Where we can accommodate a preference, we’ll do our best. When you book, you can tell us what matters to you, and we’ll match you with suitable Australian clinicians — a psychologist for your assessment and a psychiatrist for diagnosis and treatment — based on your needs and availability. The most important thing is that you’re seen by qualified people with the right experience for your situation, all by telehealth. [Clinician details to be confirmed before publishing.]
Privacy & safety
No. Seen ADHD provides scheduled telehealth appointments and is not a crisis or emergency service. If you or someone else is in immediate danger, or if life is at risk, call 000 now. If you need to talk to someone urgently, call Lifeline on 13 11 14 (24 hours), or contact your GP or nearest emergency department. Please don’t wait for an appointment if you need help right now.

We are happy to talk it through
If something is not covered here, send us a short enquiry. A real person will help you understand your options and the right next step — with no obligation and no promise of a particular outcome.
