Seen membership, explained honestly

$200 to start, then $100/month. The initial care plan is designed around 12 months of care, which comes to $1,300 across that period. You see all of this — including billing dates, cancellation and the full terms — before you pay anything.

Membership is built around your assessment pathway, treatment planning where clinically appropriate, and ongoing reviews and care with your Seen team. We’re deliberately careful here: we only publish an inclusion once we’ve confirmed we can deliver it to every member, every time, and the finalised list is confirmed with you in writing before any payment is taken. Some things are always billed separately — medication itself, pharmacy fees, pathology, and appointments with doctors outside Seen.

Medicare rebates may be available for some eligible services depending on the service, the clinician, your referral and your individual circumstances. Your GP or Services Australia can confirm what applies to you. Membership fees themselves are not a Medicare service.

No. The medicine itself, pharmacy fees, pathology, ECGs and any appointments with doctors outside Seen are billed separately by those providers. Membership covers your Seen care — we keep the two clearly apart so there are no surprises.

Because ADHD isn’t a one-appointment condition. An assessment can provide answers, but good ADHD care usually continues well beyond it — treatment planning, reviews, adjustments, someone to actually come back to. A membership means one team and one place across that whole journey, instead of a new provider hunt at every step.

No. There’s no lock-in contract. The care plan is designed around 12 months because that’s what good ongoing care usually looks like, but you can cancel at any time and your membership simply ends at the close of the month you’ve paid for.

Yes. Cancelling is a message to your care team or a click in your account — we won’t route you through a retention call. Your membership ends at the close of the month you’ve already paid for, and you keep access until then.

Then you shouldn’t keep paying for it — and that’s built into the membership. If our clinicians determine during assessment (or later) that ongoing ADHD care through Seen isn’t clinically appropriate for you, we cancel your future membership fees. We’ll explain why, put it in writing, and help you find the right next step. Your health record is retained, as Australian law requires.

Seen’s registered clinicians conduct structured ADHD assessments against recognised criteria, and a diagnosis is made where clinically appropriate. What we can’t do — and won’t pretend to — is promise that outcome in advance. Not everyone who is assessed has ADHD, and an honest “no”, with an explanation of what’s actually going on, is a genuinely useful answer.

No — and be wary of any service that suggests otherwise. Joining gives you a proper assessment with the appropriate healthcare professional and an honest outcome. Whether ADHD fits is a clinical judgement your clinician makes with you, based on the assessment. It’s never guaranteed, and never decided by a website.

Maybe — that’s genuinely the honest answer. Medication may form part of treatment when your treating clinician considers it appropriate, after a proper assessment. It’s never guaranteed and never promised up front; prescribing of ADHD medicines is regulated in Australia, and the decision always sits with your clinician. The cost of medication itself is separate from membership.

Often, yes — if you’ve already been diagnosed, you may not need to start from the beginning. Your first appointment is a review where a Seen clinician looks at your existing assessment and treatment, and works out the right ongoing plan with you. We can’t automatically accept a diagnosis made elsewhere — transfer of care is always subject to clinical review — but plenty of people move their ongoing ADHD care this way.

AHPRA-registered Australian health practitioners — psychologists and psychiatrists, matched to the step of care you’re at. We publish clinician profiles only once each one’s name, role and qualifications are verified, and you can check any Australian practitioner’s registration yourself on the public AHPRA register.

Available across Australia by telehealth. We still ask where you live at the start of the eligibility check — where you live affects which clinicians can care for you and how prescribing works in your state, and the check confirms your pathway before anything else happens.

Not yet. Care for children and teenagers is a separate clinical pathway with its own requirements, and we’re building it properly rather than switching it on half-ready. Join the waitlist on our children & teens page and we’ll email you the moment it opens.